·5 min read
How AI Agents Are Replacing Tier-1 Customer Support (And Why That's a Good Thing)
[Agentic AI](/blog/agentic-ai-for-business-what-it-means-2026) now handle 60-80% of support tickets without human intervention. Here's how the best teams are deploying them — and what they're getting wrong.
AI AgentsCustomer SupportAutomationOperations